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The Love Tank CIC – London, UK

Queers Beyond Borders (QBB) Programme Coordinator

Start date – January 2023 (7-month post)
0.8 FTE


We’re looking for a creative and well-organised programme coordinator to lead on development of Phase 1 of our new Queers Beyond Borders (QBB) programme. As a collaborative partnership with MPact Global Action for Gay Men’s Health and Rights the programme will research and produce relevant health and well-being online content for queer people moving to and between six sites within Europe. The coordinator will build and work with partners across each site, establishing collaborative ways to develop engaging and relevant online content. 

The successful candidate will have experience in creating accessible online copy and content. They will need to be able to keep multiple tasks on-track, whilst liaising with stakeholders including designers, site partners, and colleagues at MPact.

As a lived experience organisation, we urge and encourage applications from those who have experience of, and are from, the communities that this programme of work seeks to serve.

Some background

European queer centres thrive and are enlivened by the experiences, cultures and social richness that queer migrants bring when they come into Europe, or move across Europe. We know that moving to a new place can be challenging – especially if we don’t know the places we’ve moving to, don’t have an existing network of people to connect with, or don’t have the information to navigate the city or country we’ve moved to. The QBB programme builds on the assets that queer people have, and that we share with each other, to offer information, support, and solidarity to our queer moving-about siblings.

In Phase 1, QBB will start as an online multi-lingual resource, providing information for Berlin, Brussels, Lisbon, London, Madrid (and neighbouring areas), and Paris. Each site section will be developed in conjunction with networks of queer activists and organisations in those sites, ensuring the information is relevant, contemporary, and developed by peers on-the-ground.

This programme of work – and the new coordinator role – develops Phase 1 of this work. Further phases may be developed, as the programme builds, and as funding is identified.

What the Programme Coordinator will do

  • The QBB Programme Coordinator will work with partners in Phase 1’s six geographical sites to research, create and develop relevant, engaging and accurate online content that meets the health and well-being needs of queer migrants moving to, or planning to move to, those sites
  • The coordinator will work with colleagues at The Love Tank and MPact to identify and engage with relevant site partners, building partner relationships, and ensuring that partners’ involvement in the programme can be fully realised
  • The coordinator will work with translators to ensure that each site section of the programme is accurately and culturally-appropriately translated into a range of different languages
  • The coordinator will work with The Love Tank’s creative director to ensure that content is briefed and delivered to key milestones and deadlines
  • The coordinator will programme manage Phase 1 of the programme, ensuring that all elements are delivered to time, on budget, and to brief
  • The coordinator will attend multi-agency meetings, and report on progress and learning of the programme to key stakeholders, including funders and partner organisations
  • They will keep records of programme activity, and collate and distribute reports as required
  • The post holder will attend weekly staff meetings of The Love Tank, monthly meetings with MPact, and other necessary meetings and events
  • They will be familiar with and adhere to all necessary organisation and statutory procedures and policies, including safe-guarding polices, and confidentiality and professional boundary policies

What the Programme Coordinator will be able to do (knowledge, skills, experience, ability)

  • Excellent writing skills in English

  • Experience of researching and creating written online content that is engaging and accurate.

  • Ability to build and nurture partnerships with a diverse range of individuals and organisations, across a wide geographical area

  • Good programme planning skills, including meeting milestones and deadlines, and the ability to be focused, and solution orientated

  • Ability to take initiative and self-manage

  • Good understanding of the needs of queer migrants, and the importance of addressing health inequalities

  • It is advantageous for the post-holder to have lived experience of the challenges of accessing health services, and to have lived experience as a member of one, or more, of the groups listed in the background section above

  • Verbal fluency in one or more language other than English will also be advantageous, particularly Portuguese or Spanish

An applicant will need to have the right to work in the UK to be offered this post

Where and when you’ll do it

The Love Tank is a London-based organisation, but many of the tasks of this post could be undertaken virtually. The role will involve some evening and weekend working. We have hot-desk space in Farringdon for at least 2 days a week (more if virtual working is not possible). Access to the office space is up two flights of stairs (no lift).


Salary and benefits

The annual salary for this 0.8 FTE post is £35,200 (pro rata). We pay 3% employer pension contributions, provide monthly staff support grants towards well-being (e.g. therapy), and 25 days of paid leave per year (pro rata), plus statutory bank holidays. Travel remuneration is provided between work sites. This is a 7- month post.


What to do next

If you’re interested in applying for this post please email an up-to-date CV (resume) to putting the job title in the email Subject line. Please do NOT use a photograph on your CV

In addition, please briefly answer the following questions and send your responses, along with your CV.

Based on the knowledge, skills, experience and ability section above, outline in no more than 2 pages, why you are suitable for this post.

Provide three examples of online content – in English – that you have been the primary content author of. This does not necessarily have to be health related, or queer related content. You can list this content, and provide online links to them.

Please send this information by no later than 1700 on Monday 5 December 2022.


What happens next

We recognise that applying for posts can be time consuming and stressful – we want to do our best to keep these to a minimum. You are taking time to apply, and we want to ensure that we’re as clear as possible about the time scales for shortlisting, interviews, and follow-up.

We will read all applications and aim to shortlist within 48 hours of the deadline.

If you have not been shortlisted, we will contact you by email and let you know. If there is a delay in shortlisting, beyond 48 hours, we will also let you know.

If you have been shortlisted, we will contact you by email and provide you with a time for a short online interview. If there is a delay in shortlisting, beyond 48 hours, we will also let you know. 

During this interview, you will be asked to respond to a number of questions. We will provide you with those questions at least 24 hours in advance of the interview.

Following interview, if you are not appointed for the post we will contact you – either by email or phone – to let you know. We aim to do this within 24 hours of the interview taking place. We will be able to provide short feedback on why you were not appointed, if this is helpful to you.

In some circumstances we may ask shortlisted candidates to undertake a further interview and/or to undertake a further interview task.

If we would like to take you through to the next stage we will contact you – either by email or phone – to let you know. We aim to do this within 24 hours of the interview taking place. We will ask you to provide two current references for us to contact, and will only be able to offer a contract of employment once those references have been received. A recent DBS certificate will also be required.

If you are not successful for this post, we will delete your CV and application within 6 months of application. Your information (including your email) will not be kept or stored on any of our systems after this time.